Frequently Asked Questions
All answers to your fb177 questions here
From account verification to withdrawals, live casino, cricket betting and VIP benefits — everything you want to know about fb177 is on this page.
Whether you're new to fb177 or a regular player, all kinds of questions come to mind. On this FAQ page we've answered more than 20 questions across five important categories. Get accurate information on identity verification, live casino games, cricket betting markets, withdrawal rules and VIP cashback, and play at fb177 with greater confidence.
Frequently Asked Questions
Identity Verification (KYC)
fb177 wants to ensure, as a safe and responsible platform, that every account belongs to a real person. The KYC process helps prevent fraud, money laundering and access by minors. It also protects your own account and funds, so no one else can use your account in your name.
A verification request usually comes before your first withdrawal or when a significant amount has been deposited into your account. Sometimes fb177 may also ask for verification if unusual activity is suspected on the account. Completing verification on time makes the withdrawal process smoother and faster.
For identity verification at fb177, a National ID card (NID), passport or driving licence is accepted. The document must be clearly readable and must not be expired. For address verification, a recent utility bill or bank statement may be required.
The most common reason for a rejected verification is a blurry image or a cropped document. Resubmit a clear photo of the document taken in bright light. If you still have trouble, contact fb177 live chat — the team will assist in Bengali and let you know exactly where the problem is.
Live Casino
Yes, fb177's live casino is fully mobile-friendly. Just log in to the site on any Android or iOS browser and you'll find the live dealer tables — no separate app download needed. A stable internet connection will keep the video streaming smooth.
Teen Patti is a three-card game where you try to build the best hand against the dealer or other players. Andar Bahar is simpler — one card is placed in the middle of the table and you bet on whether the next matching card will fall on the Andar (left) or Bahar (right) side. Both games are available in fb177's live casino with a Bengali interface.
fb177's live casino has different tables for different budgets. You can start with small bets at low-budget tables, and high-roller tables allow larger bets too. Before entering each table, the specific betting range is shown on screen, so choose the table that suits you.
In a live dealer game, a real dealer handles cards or a roulette wheel via a video stream from a studio. You watch on your own screen and place bets through the interface. The outcome depends entirely on real cards or the wheel — no computer-generated randomness. It gives you a casino experience from home.
BPL & International Matches
Decimal odds represent the total return on your bet (including the original stake). For example, odds of 2.50 — if you bet ৳100 and win, you get ৳250 back (profit of ৳150). If Bangladesh's odds are 3.20 in a Bangladesh vs India match, a ৳100 bet returns ৳320 if they win. The higher the number, the bigger the underdog.
If a match is washed out by rain or officially declared a no-result, that bet is generally considered void and the full stake is returned. However, if the match is settled by the Duckworth-Lewis method, the bet is settled according to that result. You can find full details on fb177's terms and conditions page.
The most popular cricket betting markets at fb177 are: match winner (who will win), toss winner, method of first batsman dismissed, over/under runs, innings top scorer, and total number of sixes in T20 or BPL matches. Every market is available in a simple interface.
Yes, live in-play betting is available at fb177. Odds change continuously during a match and you can place new bets at any moment. With a fast internet connection you can read the changing situation and make decisions — it's one of the most exciting betting experiences available.
In an accumulator or "acca" bet, selections from multiple markets are combined together. The odds of each selection are multiplied to create the total odds, so the potential winnings can be much higher. However, if all selections are not correct, the entire bet is lost. The risk is higher, but so is the reward.
Withdrawal Questions
The minimum withdrawal amount at fb177 is ৳500. This limit is the same for all methods — bKash, Nagad, Rocket, Upay or bank transfer. Before withdrawing, make sure your account is verified and the withdrawal account number is correct.
Yes, fb177's withdrawal service runs 24 hours a day, 7 days a week. Whether it's night or Friday-Saturday — you can request a withdrawal at any time. Funds are usually sent within 1 hour, so you won't have to wait long even at night.
Withdrawal funds from fb177 generally arrive in your bKash, Nagad, Rocket, Upay or bank account within 1 hour. On rare occasions where additional verification is needed, it may take a little longer — in that case, let the support team know.
Yes, bonus winnings can be withdrawn — but wagering requirements must be met first. For example: if you receive a ৳1,200 bonus on a ৳1,000 deposit, that ৳1,200 bonus must be wagered 25 times, meaning a total of ৳30,000 in bets. Once wagering is complete, winnings can be withdrawn by any method.
VIP Benefits
Each week, a set percentage of your total net losses is added to your account as cashback. The rate depends on your VIP level. Cashback comes directly to your balance and is generally calculated every Monday.
There are four VIP levels at fb177: Bronze — up to 0.3% cashback per week; Silver — up to 0.6% cashback; Gold — up to 0.9% cashback; Platinum — up to 1.2% cashback. The higher the level, the greater the benefits.
By playing regularly and staying consistently active, fb177 automatically tracks your progress and promotes you to the next level when you qualify. The more you play, the greater your chance of reaching a higher level. You can see your current level and progress on the account dashboard.
In addition to cashback, higher-level VIP members get priority support, special promotional offers and the chance for early access to new games or features. A more personalised experience is available for Platinum members. You can always contact support for full details of the benefits.
Being inactive for a long time or if rule-breaking activity is detected on an account can affect the VIP level. Staying regularly active and following fb177's rules is the best way to keep your level. If you have any questions, ask the support team.
Still have questions?
If you can't find the answer to your question in this list, fb177's support team is always ready. Get assistance in both Bengali and English, 24 hours a day, 7 days a week.
Log in to fb177Live Chat
Direct chat — instant answers in Bengali
Email Support